Wednesday, July 24, 2019
The development of measurement systems that align with the objectives Thesis Proposal
The development of measurement systems that align with the objectives of public sector organisations - Thesis Proposal Example On the other hand, Hamza (2008) mentioned that performance management process is used for enhancing the productivity of the firm and develop a better brand equity in the market. Combing both these definitions, it can be assessed that performance management processes are mainly used to organise the operational activities of a firm in order to develop a better brand reflection and a competitive advantage to the stakeholders. However, Abu-Musa (2007) stated that performance management processes are initiated in an organisation to help in achieving the business goals but often managing the work processes derails the performance management processes from its original objectives. This brings in the aspect of including the strategic management process in the performance management system of a company. Focusing on the public sector organisations, Issa-Salwe et al. (2010) mentioned that operational process of public sector organisations are mostly managed in a centralised manner which reduces the efficiency of the performance management system. One of the most common problems being faced by the public sector firms is that of resource utilisation and resource management. Braz, Scavarda and Martins (2011) argued that resource wastage is a frequent problem being faced by the public sector organisations. Again pointing out these specific problems may change the direction of the performance management system in context of assisting the business in achieving its objective. Thus the question remains is how to set up a performance management process that supports the organisational mission and objectives. Based on evaluations of the performance of different public sector organisations Issa-Salwe et al. (2010) stated that it has to be considered that there is not set framework for performan ce management and thus comparison among various public sector organisations may not always be valid. This sentiment has also been mentioned by Braz, Scavarda and
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